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Studio Etiquette Guide

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  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.
  • Can I insert an image, video, or gif in my FAQ?
    Yes. To add media follow these steps: 1. Enter the app’s Settings 2. Click on the “Manage FAQs” button 3. Select the question you would like to add media to 4. When editing your answer click on the camera, video, or GIF icon 5. Add media from your library.
  • How do I edit or remove the “FAQ” title?
    You can edit the title from the Settings tab in the app. If you don’t want to display the title, simply disable the Title under “Info to Display”.
  • How early do I need to arrive?
    If you are a new client please arrive 15 minutes early to fill out the client profile sheet and talk to your instructor about any issues or concerns you may have.
  • What to wear to a Pilates class?
    Men can wear athletic shorts with compression shorts under or pants. Women conforming stretch leggings or bottoms.
  • Cancellation/No-Show policy?
    We have a cancellation policy of 2 hours, please cancel your class at least 2 hours before start time so someone can try to come. If you are a No-Show you will be charged for a single class out of your package. Remember, we have limited spots available, so if you reserved a spot and NO-SHOW, others lose out.
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